Do you use Facebook Messenger to support your customers? Want to ensure your Facebook messages are sent in a professional way?
Facebook share their guide to Messenger etiquette in this infographic.
Here’s a quick summary:
- Hone your tone
- Keep it concise, but not too concise
- Don’t multi-message
- Share with care
- Know your audience
- Don’t leave them hanging
- Abide by the quick reply
- Give up the ghosting
- Practice good exit-quette
- Sign off in style
Check out the infographic for more detail.
